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PublicationsAs a benchmark company within the market, Solucom has set up a publishing policy with a view of sharing its vision and thoughts in its major flields of expertise. Discover below our agenda-setting research and thinking. Also discover SolucomINSGHT , our online magazine and Telcospinner ,a blog dedicated to the Telcos industry. Liste des publications
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ISO 27001 : Les clés d’une mise en oeuvre efficace
Focus - Security & risk management
ISO 27001 : Les clés d’une mise en oeuvre efficace
23/09/2011
Aujourd'hui, la norme ISO 27001 est indéniablement devenue le modèle de gouvernance de la sécurité de l'information. Mais comment se lancer dans sa mise en oeuvre en répondant au mieux aux enjeux de sécurité des métiers et en en tirant le meilleur parti ? Lire plus d’articles sur la sécurité et le risk management . Focus "telecoms manager: from a technological revolution to a business transformation"
Focus - Telecoms & innovation
Focus "telecoms manager: from a technological revolution to a business transformation"
26/07/2011
Telecoms managers have appeared in the 90s. Connected Television
Livre blanc - Telecoms & innovation
Connected Television
12/07/2011
The French association of mobile multimedia (AFMM) asked Solucom to draft a white paper on the flourishing phenomenon of connected TV. Indeed, we witness a rapid developpment of connected TV wich question the positioning of each actor in the ecosystem . However, despite the increase in the number opportunities and uses of this tool, standards and the overall legislative framework remain to be defined ... For more information, please visit the website of the AFMM
Cloud computing and service centres, the new forms of outsourcing Are existing models being challenged?
Synthèse - IT Governance
Cloud computing and service centres, the new forms of outsourcing Are existing models being challenged?
05/07/2011
The computing market is in turmoil around cloud offerings. This wave leads to new forms of outsourcing that affect all types of resources that contribute to the production of information technology: human resources, processing, storage and development capabilities, applications and even entire computer processes. In this summary, Solucom discusses the new outsourcing models that are cloud computing, on the technical resources side, and service centres, on the human resources side, emphasizing the similarities between their business models and their approaches (search for flexibility, optimisation, standardization etc). Cost reductions, value creations a must for large IT transformation projects : a survey conduced among 30 top French companies and government agencies
Enquête - IT Governance
Cost reductions, value creations a must for large IT transformation projects : a survey conduced among 30 top French companies and government agencies
01/06/2011
The ability of businesses to conduct structural and rapid transformations of their information systems has become a critical success factor in the context of major changes: mergers, changes to business models, strategic reorientation, etc. Solucom and Pierre Audoin Consultants joined hands to conduct a survey of best practices among thirty CIOs from large private and public organisations. Economic Observatory of mobile services AFMM Solucom
Enquête - Telecoms & innovation
Economic Observatory of mobile services AFMM Solucom
19/05/2011
The Economic Observatory of mobile services is a comprehensive study conducted by Solucom on behalf of the AFMM (French Association of Mobile Multimedia), which brings together key players in the ecosystem of mobile services. This observation reveals that the French market for mobile services has grown strongly in recent years to reach an economic weight of more than € 1.2 billion in 2010 (...). Trajectory - Energy sector: emerging sectoral issues of multi-channel customer relationship
Trajectoire - Energie, Multicanal, Strategy & management
Trajectory - Energy sector: emerging sectoral issues of multi-channel customer relationship
19/04/2011
The opening of the energy market, even if it is not as dynamic as some would like, positions the customer relationship as a priority. Consulting and client support are strong elements of differentiation in an area where the commodity is (almost) identical for all and poorly differentiated pricing ... Synthesis n°39 Marketing the IT Department
Synthèse - IT Governance, Telecoms & innovation
Synthesis n°39 Marketing the IT Department
05/04/2011
The role of IT departments has evolved from doing technological work to supplying information technology services. Although the concepts of IT department customers and services are now well-established, the customer relationship has become an area of concern for IT departments and a prominent issue for all business lines. Divisional and company directors now want IT departments to be instrumental in shaping strategic business development through information technology. In this synthese, Solucom reviews this phenomenon and looks at how standard marketing strategies can help IT departments to step up to this role.
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